TRDEZ – Support

Your Partner in Every Step

TRDEZ is dedicated to supporting you through your financial journey. Whether you need service information, investment guidance, or technical help, our experts are here for your seamless experience.

Mostly Asked Questions

My account and login

Your information

- Your data, our fortress.
- Security built for peace of mind.

Account Security

- Accounts protected, investments empowered.
- Safeguarding your financial future.

Is signing in from a new device safe?

- Seamless access, secure every step.
- Your login, always protected.

Bank transfers and linking

What are my bank transfer options ?

You can initiate transfers between your linked accounts or send money to external accounts. For external transfers, you may have a choice between standard transfers (taking 1-2 business days) and expedited transfers

How do I link a new bank account number ?

Linking a new account is easy! Simply go to our website and navigate to the policy & procedure section. There, you'll find options to add a new account by providing your bank's routing number and account number. Or you can connect with one of our support assistants.

Is it safe to link my bank account to your platform ?

We prioritize the security of your financial information. We use industry-standard security measures to protect your data, including encryption and secure login protocols. For more details, please refer to our Security Center.

Trading and Markets

What markets can I trade on ?

Our platform offers access to a wide range of markets, including stocks, options, ETFs, and potentially even futures contracts depending on your account type. Explore our investment options to find the perfect fit for your goals.

What are the different order types available ?

We provide a variety of order types to suit your trading strategies. These may include market orders for quick execution, limit orders for price control, and stop-loss orders to manage risk. Learn more about order types in our educational resources.

Account freeze/block & unfreeze/unblock

How can I freeze/block & unfreeze/unblock my trading account

To freeze/block & unfreeze/unblock your account, please send us an email to stoptrade@trdez.com with your regestered email ID or click here. You can also call us on 1800 2682 899 or 020 6909 9999

Attention Investors

Where does TRDEZ stand on risks?

Investing in capital markets is a dynamic activity that inherently carries risks due to the nature of market fluctuations, economic conditions, and various other factors beyond anyone’s control. At Trdez Investment Private Limited, we believe in empowering our clients through informed decision-making, transparency, and a strong focus on long-term growth rather than short-term promises.

It is important to emphasize that capital markets are influenced by a range of unpredictable elements, and no genuine investment strategy can guarantee fixed or assured returns. As a responsible organization committed to upholding the highest standards of integrity, Trdez Investment Private Limited does not offer such guarantees. We firmly stand by the principle that investment success is a combination of careful strategy, market awareness, and patience.

We encourage investors to exercise due diligence and be cautious of any entity or individual promising assured returns, as such claims often contradict the very nature of financial markets. Our goal is to foster an environment of trust and understanding, where clients are equipped with the knowledge to make sound financial decisions aligned with their objectives.

This message serves as a gentle reminder of the realities of investing and our unwavering commitment to ethical practices. At Trdez Investment Private Limited, we aim to be your trusted partner in navigating the complexities of the capital markets with confidence and clarity.

- A message issued in the interest of investor awareness by Trdez Investment Private Limited

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